The price and quality of your goods or services is often a key consideration in Government procurement processes.

Governments have a responsibility to ensure that any purchases made with taxpayer’s money are:

  • Fit for purpose
  • Safe to use
  • Ethically sourced or produced
  • Have a reasonable life span before a replacement is required.

Whilst the purchase price is important in determining the overall cost of ownership, tender evaluations will often include a similar level of weighting for quality as part of the overall assessment process. This reflects the well known balance between price and quality.

Quality Evaluation

To demonstrate the level of quality that exists within your business, consider including information in your tender response that highlights:

  • Any quality control systems and certifications you have in place
  • Key performance metrics you may collect aligned to these systems
  • Any warranties you offer in relation to your products.

Financial Evaluation

As part of their overall contract risk management, Government buyers will always assess the financial viability of suppliers to meet their contractual commitments, including payments to suppliers and sub-contractors (where relevant).

Financial viability can be assessed in a range of ways including seeking financial data from bidders and/or accessing information held by credit rating agencies. The level of financial viability assessment undertaken is driven by the potential consequences of a contracted supplier failing during the life of a contract.